Cancellation & Refund Policy
Cancellation Policy
- Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. Cancellations can only be processed before your order has been shipped. Once an order is in transit, we are unable to cancel it.
- How to Cancel: To cancel your order, please reach out to our customer care team via email at happyoven777@gmail.com or call us at +91 96137 15777. Include your order number and request for cancellation.
Refund Policy
- Eligibility for Refunds: Due to the nature of our products, we do not accept returns. However, if your order is damaged or incorrect, you may be eligible for a refund. Please notify us within 48 hours of receiving your order.
- How to Request a Refund: To request a refund, please contact our customer care team at happyoven777@gmail.com. Include your order number, a description of the issue, and any supporting images, if applicable.
- Refund Approval: Refunds will be evaluated on a case-by-case basis. If approved, refunds will be processed to the original payment method within 5-10 business days.
- Exceptions: Refunds are not available for orders that have been consumed or improperly handled after delivery.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund amount.
Changes to the Policy
We reserve the right to modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after changes are made constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns regarding our Cancellation & Refund Policy, please reach out to us at:
Email: happyoven777@gmail.com
Customer Care: +91 96137 15777
Thank you for choosing Happy Oven Bakers & Cakers! We appreciate your understanding and support.